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How to create add-ons (optional extras) and attach them to a service

In Calendars › Calendars › Services › Add-ons, click + New Add-on, set the name, price, its own duration (optional) and maximum quantity. Then edit the service, open Add-ons, click + Add-ons and pick the ones customers can add when booking.

Updated on

Before you start

  • Services must be enabled in your account.
  • Have the main service created (e.g. "60-min massage").
  • Decide the name, the price, and whether the add-on adds time to the booking (e.g. "Aromatherapy", +10 min).
Where to find it

Calendars › Calendars › Services › Add-ons › + New Add-on

Step by step

Create the add-on

  1. Open Calendars › Calendars and click Services.
  2. Open the Add-ons tab and click + New Add-on.
  3. Fill in:
    • Image (optional): from your computer or the media library.
    • Name: clear for the customer (e.g. "Lavender oil").
    • Price of the add-on.
    • Duration: check the box if the add-on has its own time; it's added to the service duration.
    • Maximum Quantity per appointment.
    • Multiple Price with Quantity: when on, 2 units = 2× the price.
    • Description: explain what's included.
    • Hide from Booking Page: only staff can apply this add-on.
  4. Click Create Add-on.

Attach the add-on to a service

  1. Under Services, click the service's three dots and choose Edit.
  2. In the left menu, open Add-ons.
  3. Click + Add-ons, select the ones you want to offer on this service (or create a new one right there).
  4. Click Save. The add-on now appears as an option when booking this service.

Edit or delete an add-on

  1. Under Services › Add-ons, click the pencil to edit or the trash icon to delete.
  2. Make your changes and click Save Changes.

Tips

  • An add-on created from inside a service is attached to that service right away; one created on the Add-ons tab only shows on services you attach it to.
  • The same add-on can live on several services: create it once and attach it wherever it fits.
  • Cap the maximum quantity when the add-on depends on physical stock.

Common problems

  • The add-on doesn't show on the booking page → It isn't attached to that service. Edit the service, open Add-ons and add it. Also check that Hide from Booking Page is off.
  • The price doesn't multiply when the customer picks 2 units → Turn on Multiple Price with Quantity on the add-on.
  • The appointment ended up longer than expected → The add-on has Duration enabled; that time is added to the service. Turn it off if the add-on takes no time.

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