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Services

How to create a service with a duration and price for online booking

In Settings › Calendars › Services, click + New Service, name it, choose the staff who provide it, set the duration and price, and save. The service shows on your booking page for clients to choose.

Updated on

Before you start

  • You need permission to manage calendars.
  • The staff who provide the service must exist in Settings › My Staff.
  • To take payments or deposits at booking, you need a payment provider connected in Payments › Integrations.
Where to find it

Settings › Calendars › Services › + New Service

Step by step

1. Create the service

  1. In the left menu, open Settings and click Calendars.
  2. At the top, open the Services tab.
  3. Click + New Service (top right).
  4. Fill in the basic details:
    • Service image (optional).
    • Name clients will see (for example, "Facial").
    • Color, to spot it on the calendar.
    • Category (if you don't pick one, it goes in the default category).
    • Custom URL, if you want a dedicated link for the service.
    • A short description of what's included.
    • Staff members who provide the service. At least one is required, or the service can't be booked.
    • Duration.
  5. If only your team should book this service, turn on Private Service: it no longer appears on the public page.

2. Fine-tune timing and price

  1. Click Advanced Settings.
  2. Check the duration and, if needed, add buffer time before or after (prep, cleanup).
  3. If the service has a waiting phase (for example, product processing time), use Processing Time: it splits the duration into initial, processing and final phases. During processing, the staff member is free for other bookings.
  4. Under Price, enter what the client pays.
  5. To take only a deposit, turn on Partial Payments and choose a fixed amount or a percentage.

3. Variations (optional)

  1. Turn on Variations to offer several options within the same service.
  2. For each variation, enter the name, duration, price and processing time (if any). For example: 30 min, 45 min and 60 min, each with its own price.

4. Save and preview

  1. Click Save Changes.
  2. Click View Booking Page to see the service the way clients do.

Tips

  • Use categories to group services (for example, "Face" and "Body"). Create them with + New Category and drag them to change the order on the booking page.
  • Use add-ons to sell optional extras and resources for rooms or equipment that can't be used by two bookings at once.
  • To copy a similar service, use the three-dot menu › Duplicate.

Common problems

  • The service doesn't show on the booking page → Make sure at least one staff member is assigned and it isn't set as Private Service.
  • The service shows no time slots → The assigned staff have no working hours set, or their schedule is full. Review each staff member's availability.
  • I can't turn on partial payments → No payment provider is connected yet. Connect one in Payments › Integrations.

Frequently asked questions

Can I have a service only my team can book?

Yes. Turn on Private Service: it disappears from the public page and can only be booked inside Elooo CRM.

Where do I edit an existing service?

In Services, click the three dots next to the service and choose Edit.

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