Numbers and voicemail
Buy, port and configure phone numbers and voicemail.
6 articles
No results. Try different words.
- How to assign a phone number to a userGo to Settings › My Staff, click Edit on the user, open Call & Voicemail Settings, pick the number under Inbound Number and save. From then on, every call to that number rings only that person. Each user can have one number and each number one user.
- How to buy a phone number for your businessGo to Settings › Phone System, open the Phone Numbers tab, click Add Number, pick the country, filter by number type and click Proceed to Buy. The number is ready for calls and messages in your account right away.
- How to choose where incoming calls to a number goGo to Settings › Phone System › Phone Numbers, click the three dots next to the number and choose Edit Configuration. Pick who answers, where it rings (computer, app, another phone), how many seconds it rings and what happens if nobody picks up.
- How to port the number you already have into Elooo CRMGather a recent bill from your current carrier, the account number, the PIN (for wireless numbers) and the authorized representative's details, then send the port-in request to Elooo CRM support. You'll receive a Letter of Authorization to sign; keep the number active with the old carrier until the port completes.
- How to set up a number pool to track where calls come fromGo to Settings › Phone System › Phone Numbers › Add Number › Add Number Pool, choose Visitors Activity, name it, set the pool size, the external forwarding number and the website number to swap; activate it and paste the pool's snippet into your website or funnel settings.
- How to set up your voicemail greetingFor the business, upload an MP3 or WAV file in Settings › Phone System › Call & Voicemail Settings. For a user, do the same in Settings › My Staff on that user's profile. Use 64 kbps audio and test by calling the number.