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Domains

How to connect your domain to sites and funnels

In Settings › Domains, click Add Domain, enter the domain or subdomain and click Continue. If your provider is supported, click Authorize and the DNS records are created for you; otherwise, copy them into your provider's panel.

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Before you start

  • You must already own the domain with a provider (for example GoDaddy, Cloudflare or IONOS). Elooo CRM connects the domain; it doesn't host or sell it in this step.
  • Have your login for the domain provider's control panel.
  • Decide whether to use your root domain (e.g. myclinic.com) or a subdomain (e.g. book.myclinic.com).
Where to find it

Settings › Domains › Add Domain

Step by step

  1. Open Settings and click Domains.
  2. Click Add Domain.
  3. Enter the domain or subdomain. For a root domain, you can turn on the option to also add www.
  4. Click Continue.
  5. If your provider supports automatic connection, an Authorize button appears. Click it, sign in to your provider and approve the connection.
  6. When authorization finishes, close the provider's tab and go back to Elooo CRM to complete verification.
  7. If your provider isn't supported, the screen shows the DNS records to create. In your provider's panel, create each record with the type, name and value exactly as shown.
  8. Wait a moment and test it by opening the domain in your browser. It can take 30 seconds or more.
  9. Then assign the domain to the site or funnel you want to publish, in that site's or funnel's settings.

Tips

  • On Cloudflare, turn off the proxy (gray cloud, "DNS only") on the records created for Elooo CRM.
  • If www already points to another service, delete that old record at your provider; Elooo CRM doesn't remove it for you.

Common problems

  • An error says the domain is already connected to another product → The domain is already used by a funnel, website, store, blog, client portal or other product. Use the link in the error (when shown) to open that connection and disconnect it, or use a different subdomain.
  • Conflict error with A, AAAA or CAA records → At your domain provider, delete or adjust the record named in the error (for example old A records, or a CAA record that blocks the SSL certificate) and try again.
  • Authorization with the provider never finishes → Close the provider's tab after authorizing and return to Elooo CRM. Verification only continues there.
  • The site won't open after connecting → Check the records were created without mistakes and, on Cloudflare, that the proxy is off. Wait a little and test again.
  • My provider isn't offered for automatic connection → Use manual setup: copy the DNS records shown and create them in your provider's panel.

Frequently asked questions

Can I set up the domain manually even if my provider is supported?

Yes. Manual DNS setup is always available.

Can I use the same domain for a site and the client portal?

Not on the same address. Use a different subdomain for each product.

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