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Calendar integrations

How to add Zoom or Google Meet links to appointments

Connect Zoom in Settings › Calendars › Connections › Video Conferencing, or connect Google Calendar to use Google Meet. Then, on the calendar, choose Zoom or Google Meet as the meeting location: each booking gets its own link.

Updated on

Before you start

  • For Zoom: you need a Zoom account (a free one works).
  • For Google Meet: your Google Calendar must be connected and selected as the linked calendar (see the Google Calendar article).
  • Automatic links only work on personal booking, round robin, service and collective calendars. Event calendars don't generate links.
  • Each user connects their own account (one Zoom account per user).
Where to find it

Settings › Calendars › Connections › Video Conferencing › Add New

Step by step

1. Connect Zoom

  1. In the left menu, open Settings and click Calendars.
  2. Open the Connections tab, then Video Conferencing.
  3. Click Add New, then Connect next to Zoom.
  4. Sign in to Zoom and authorize the connection.
  5. Your Zoom account now appears in the video conferencing list.

You can also connect Zoom in Settings › My Profile, in the calendar section, Video Conferencing tab.

2. Get Google Meet ready

  1. Connect Google Calendar in Settings › Calendars › Connections.
  2. Under Linked Calendar, choose your Google calendar and save.

3. Set video as the calendar's location

  1. In Settings › Calendars, edit the calendar.
  2. In the team members section, click + Add Location.
  3. Choose Zoom or Google Meet.
  4. Click Save.
  5. Make a test booking and check that the appointment has a meeting link.

Tips

  • For the link to reach the client, your confirmation and reminders must include the appointment location field. See the article on reminders and confirmations.
  • On round robin or service calendars with a single member, you can add several locations (for example, Zoom and your office address) and the client chooses on the booking page.
  • You can have Zoom and Google Meet connected at the same time, but each calendar uses one of them at a time.
  • If Zoom disconnects and you reconnect it, missing links on upcoming appointments are created automatically.

Common problems

  • Zoom or Google Meet doesn't appear as a location → The account isn't connected on the user who takes the appointments yet, or it's an event calendar. Connect the account and use a personal, round robin or service calendar.
  • No Google Meet link is created → Google Calendar isn't selected as the linked calendar. Set it in Connections › Linked Calendar.
  • The client didn't receive the link → The appointment location isn't Zoom/Google Meet, or the confirmation message doesn't include the location field. Fix the location on the calendar and add the field to the message.
  • I want to switch Zoom accounts → In Connections › Video Conferencing, click Disconnect next to Zoom and reconnect with the other account.

Frequently asked questions

Do I need a paid Zoom account?

No. A free account is enough to connect; paid plans only add longer meetings and other Zoom features.

Can I use a different Zoom account for each calendar?

No. Zoom is tied to the user, so each user has one Zoom account.

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